Privacy Policy

This Privacy Policy describes how Royceluxe Jewels (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://royceluxejewels.myshopify.com (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. “Personal Information” includes any data that can uniquely identify an individual. Below are the categories we collect and their purposes:

Device Information

  • Examples: Web browser version, IP address, time zone, cookie data, viewed pages/products, search terms, and browsing behavior.

  • Purpose: To load the Site accurately and perform analytics for Site optimization.

  • Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor Shopify.

Order Information

  • Examples: Name, billing and shipping addresses, payment details (e.g., credit card numbers), email address, and phone number.

  • Purpose: To fulfill orders, process payments, arrange shipping, provide order confirmations/invoices, communicate with you, screen for fraud, and provide tailored offers (when permitted).

  • Source: Collected directly from you.

  • Disclosure: Shared with our processor Shopify.

Customer Support Information

  • Purpose: To provide support and respond to inquiries.

  • Source: Collected from you directly.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us at royceluxejewels@gmail.com for its removal.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services. For example:

  • We use Shopify to power our online store. Read their privacy policy here: Shopify Privacy Policy.

  • We may disclose information if required to comply with laws or respond to legal requests.

Behavioral Advertising

We use your Personal Information to deliver targeted ads or marketing messages we believe will interest you.

  • We use Google Analytics to analyze how customers interact with the Site. Learn more at Google Privacy Policy and opt-out here.

  • We share information with advertising partners and may use cookies or similar technologies for remarketing.

You can opt out of targeted advertising here:

Using Personal Information

We use your Personal Information to:

  • Provide products and services;

  • Process payments;

  • Fulfill orders;

  • Communicate with you;

  • Screen for fraud;

  • Provide marketing updates aligned with your preferences.

Lawful Basis (EEA Residents)

Under the General Data Protection Regulation (GDPR), if you reside in the European Economic Area (EEA), we process your information under the following lawful bases:

  • Your consent;

  • Performance of our contract;

  • Legal obligations;

  • Vital interests;

  • Public interest tasks;

  • Legitimate interests not overridden by your rights.

Retention

We retain your Personal Information unless and until you ask us to delete it. For deletion requests, see “Your Rights” below.

Automatic Decision-Making

If you are an EEA resident, you have the right to object to automated decision-making that affects you legally or significantly.

While we do not engage in such processing, our processor Shopify uses limited automation for fraud prevention, such as:

  • Temporary IP address denylists;

  • Temporary card denylists associated with flagged IPs.

Your Rights

If you are an EEA resident, you can access, update, or delete your Personal Information. To exercise your rights or raise a concern, contact us at royceluxejewels@gmail.com.

Contact Us

If you have questions, concerns, or wish to file a complaint about our privacy practices, please contact us:

📧 Email: royceluxejewels@gmail.com
📍 Mailing Address: [Insert Business Address Here] (update if needed)