RoyceLuxe Custom Process
1. Submit your Custom Form
First, please fill out the Custom Form below this page, which will give me a good idea of what your expectations are for your Lux Diamonds custom piece.
2. Wait for my response
Once I receive your form, I’ll respond by email with next steps- this may include details, review available stones, or answering any questions you’ve included.
3. Set up a Virtual appointment
Once I have a full scope of what your needs are, we will set up a virtual appointment to go over the stones and design of your Lux Custom jewelry.
4. Sign Custom Form
Once we agree on all aspects of your new custom jewelry, I require that you sign the details and policy in regard to LUX Diamonds requirements for custom.
5. Make Deposit
- I will send a link for payment of $500 of the custom jewelry Lux Diamonds will create for you.
- I will create a CAD and a Render video of your LUX Diamonds custom design.
- I will change this design up to 2 times at No Charge to you.
- I usually provide CAD and Renders within 48 hours (business hours are Monday thru Friday).
6. Approval of Design and Down Payment
Once we have agreed the design is perfect, I will send you a link for 50% or more deposit for the project. The percentage depends on the actual custom piece. Some items will require 100% payment up front.
7. Final Payment & Virtual consultation for delivery
I will send a final payment link, if there is a balance than set a Virtual meeting to insure everything is done to your expectations based on your design.
8. Shipping
I will arrange an insured package overnight at No Charge to arrive at your home address or work address only.
Custom Design Request
One line of copy about starting your custom design with RoyceLuxe Diamonds!
Frequently asked questions
How does the custom engagement ring design process work?
Every custom engagement ring begins with a personal conversation. Before a diamond is selected or a design is sketched, we take the time to understand your style, your story, and what you want the ring to represent. From there, we guide you through every stage of the journey, from diamond sourcing and design development to handcrafted production. Our boutique approach means you'll work one-on-one with our team throughout the process, creating a custom engagement ring that's every bit as personal as the occasion it's made for.
Can I create a completely unique engagement ring?
Absolutely. A custom engagement ring gives you complete creative freedom, allowing every detail to be tailored to your vision. Whether you're inspired by a classic design or starting with a blank page, every diamond, setting, and finishing detail is chosen with intention. At Lux Diamonds, every custom design is approached as a true collaboration, resulting in a ring that's created exclusively for you - not selected from a collection.
How long does it take to design a custom engagement ring?
The timeline for a custom engagement ring depends on the complexity of the design and the diamonds or gemstones selected. Most projects are completed over several weeks, allowing time for design development, approvals, and meticulous craftsmanship. Rather than rushing the process, we take a thoughtful, boutique approach that gives every detail the attention it deserves, ensuring the finished ring is as exceptional as the story behind it.
Can I use my own diamond for a custom engagement ring?
Yes. A family heirloom or an existing diamond can often become the centrepiece of a beautiful custom engagement ring, preserving its sentimental value while giving it a new chapter. Before the design process begins, we carefully assess the diamond and explore the possibilities together. It's a personal experience that allows treasured stones to be thoughtfully reimagined into rings designed for the next generation.
Why choose a custom engagement ring instead of a ready-made design?
A ready-made ring offers convenience. A custom engagement ring offers something far more personal. Every decision is made around your story, your style, and the person who'll wear it, creating a ring that simply can't be replicated. That's what defines the boutique experience at Lux Diamonds - personal guidance, thoughtful design, and a collaborative journey that results in an engagement ring unlike any other.