3 CT Marquise Lab Grown Diamond Pave Engagement Ring

✧ Manufacturing Timeline

At Royceluxe Jewels, each piece is crafted with precision and care. Our standard manufacturing time is up to 2 business weeks.
Need it sooner? No worries — we offer Rush Service to ensure you receive your dream ring in time for your special moments. Kindly reach out to our support team for expedited options.

✧ Shipping & Delivery

We proudly ship worldwide using UPS and FedEx for destinations including the United States, Canada, the United Kingdom, and Australia.
Once your item is shipped, delivery takes 6–9 business days.

✦ All items are fully insured for the full purchase value during transit.
✦ A signature is required upon delivery to ensure safe receipt.
✦ Please note that customers are responsible for any duties or taxes levied by their local government.
✦ We do not ship to PO boxes at this time.
✦ Royceluxe Jewels is not liable for delays caused by the shipping carrier due to weather or unforeseen events.

✥ Order Tracking

You can track your order easily by logging into your account on our website.
For further assistance, feel free to reach us at:
📧 Email: royceluxejewels@gmail.com
📱 Customer Care: We're here to help – just reach out via email, and we’ll get back to you promptly.

RETURN, EXCHANGE & REFUND POLICY

We want you to love every piece from Royceluxe Jewels. If for any reason you’re not completely satisfied, we’ve made returns and exchanges simple and transparent.

✧ Return Policy

We offer a 30-day return window from the date your order is delivered.
To be eligible:

• The item must be unworn, unused, and in original packaging

• Include original receipt or proof of purchase

Kindly note: Due to the handcrafted nature of our jewelry, a 30% restocking fee will apply on all returns. If the piece requires extensive cleaning or repairs, additional fees may be applied based on the condition upon return.

📩 For return assistance, please email us at royceluxejewels@gmail.com before sending any item back.

✧ Damages & Issues

Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.

✧ Non-Returnable Items

Certain items cannot be returned or exchanged unless they arrive damaged:

• Custom or personalized orders

• Made-to-order Eternity Bands

• Sale items or purchases during promotional events

✧ Exchanges

We’re happy to offer one-time exchanges within 30 days of delivery.
You may apply 100% of your original purchase towards a new item of equal or higher value.

Please allow the same production time as listed on the product page for your new piece.
Note: Exchange credit is not valid for future purchases beyond one exchange per item.

✧ Return Shipping

Customers are responsible for return shipping.
We recommend using a trackable courier with insurance.
Royceluxe Jewels is not liable for items lost or damaged in return transit.

✧ Refund Process

Once we receive and inspect your return, we’ll notify you via email.
If approved, your refund will be issued to your original payment method within a few business days.

💬 Questions?

We're here to help!
📧 Email us anytime at: royceluxejewels@gmail.com
We’ll respond promptly to guide you through the return or exchange process.